Terms and conditions: Dogs
1. We do not accept animals with any signs of aggression. You will be liable if your pet injures a third party or the pet sitter.
2. Animals must be in general good health.
3. Pets should be insured by the client. Jill’s Pet Services reserves the right to refuse a booking for any animal which is not insured.
4. All efforts will be made to contact the owner in the event of an emergency. We recommend owners provide us with a contact number of a trusted 3rd party should we be unable to make contact. However, we reserve the right to make decisions regarding your animal’s health provided it is at all times acting in their best interest. If it becomes necessary, your animal will be taken to a veterinary surgeon for which you will be responsible for all fees. If this happens, we will retain all receipts and communications.
5. We reserve the right to decline/terminate a booking in any circumstances.
6. You should notify your neighbours that Jill’s Pet Services will be visiting the property in your absence.
7. In your home we will take all steps to ensure it is safe and secure but we cannot be held responsible for burglaries, or any accidents caused by your pets.
8. Full payment for services (agreed either at time of booking or subsequently) is to be made within 7 days of receipt of invoice or, by the date specified on the invoice via cash or cheque.
9. Jill’s Pet Services will care for your animal/s as you would, and whilst we will make every effort to ensure your animal/s is well looked after in your absence, Jill’s Pet Services cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.
10. If you need to cancel a visit to your pet, 24 hours’ notice must be given. If this does not happen, clients are liable for 50% payment of the days fee. 
11. By agreeing to use Jill’s Pet Service you automatically agree to terms and conditions of business.

Terms and conditions: Cats

1. We do not accept animals with any signs of aggression. You will be liable if your pet injures a third party or the pet sitter.
2. Animals must be in general good health.
3. Cats should be insured by the client. Jill’s Pet Services reserves the right to refuse a booking for any animal which is not insured.
4. All efforts will be made to contact the owner in the event of an emergency. We recommend owners provide us with a contact number of a trusted 3rd party should we be unable to make contact. However, we reserve the right to make decisions regarding your animal’s health provided it is at all times acting in their best interest. If it becomes necessary, your animal will be taken to a veterinary surgeon for which you will be responsible for all fees. If this happens, we will retain all receipts and communications.
5. We reserve the right to decline/terminate a booking in any circumstances.
6. You should notify your neighbours that Jill’s Pet Services will be visiting the property in your absence.
7. In your home we will take all steps to ensure it is safe and secure but we cannot be held responsible for burglaries, or any accidents caused by your pets.
8. Full payment for services (agreed either at time of booking or subsequently) is to be made within 7 days of receipt of invoice or, by the date specified on the invoice via cash or cheque.
9. Jill’s Pet Services will care for your animal/s as you would, and whilst we will make every effort to ensure your animal/s is well looked after in your absence, Jill’s Pet Services cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.
11. If you need to cancel a visit to your pet, 24 hours’ notice must be given. If this does not happen, clients are liable for 50% payment of the days fee. 
12. By agreeing to use Jill’s Pet Service you automatically agree to terms and conditions of business.

GDPR and Your Information.

Jill’s Pet Services is committed to protecting any data that you have shared with us. We will only use your information to keep in touch with you about your booking or future bookings. We will not share your information with others. After you get in touch, we may ask for your email address, name, phone number, home address, pet name etc. If you get in touch via the contact form or by email, we will only use your details to respond to your enquiry, to assist with a booking or to contact you about a future bookings. We will not share your information with other companies. When you visit this site we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour. We do this to find out things such as the number of visitors. This information is only used in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. You are entitled to view, change, or delete the personal information that we hold. Email your request to jill_day@hotmail.com. Policy reviewed May 2018. This policy will be reviewed when required and in line with future regulations.